Bunny Hop Your Way to a Less Crowded ED by Stephen Colucciello, MD
Friday, January 8, 2010
Stephen Colucciello, MDAs we all know, the boarding of admitted patients in the ED is the primary cause of emergency department overcrowding. A simple solution is to get admitted patients out of the ED as soon as possible. “Bunny Hop” admissions can help in this regard.
Step 1. Put in for a bed as soon as you realize the patient is going to be admitted.
A good emergency physician often knows within minutes (usually within 30 seconds) whether or not a patient needs admission. Let the hospital get the bed ready while you are doing your workup. The worst that can happen if you send the patient home is that you now have a ready bed for your next admission.
Step 2. Choose the right bed.
This is trickier. Everyone has a different idea of what an appropriate bed is. In general, admitting physicians who have not seen a patient are more likely to be comfortable with an increased level of care (more telemetry). If the emergency physician completes a checklist of patient’s needs, the admitting office can get the right bed on the first try most of the time. See Addendum A for a useful admitting checklist.
Step 3. Do the “Bunny Hop”
A more distinguished-sounding name for this step is “Direct Admission from the ED.” However, nurses tend to see this as a quick way to “bunny hop” a patient upstairs.
When an admitting service insists upon seeing a patient in the ED before admission, both the patient and the ED are hostage to the admitting physician’s schedule. If the admitting physician is busy, (or eating lunch) the patient can wait in the ED for hours before being seen. Instead, stable patients should be seen by the admitting physician on the in-patient nursing unit rather than in the ED. Give the admitting physician one hour to see the patient in the ED. During this hour, the admitting office is working on assigning a bed. Once the bed is assigned (and the hour is up) the patient goes upstairs with brief holding orders (diet, activity, pain meds, and orders to page the admitting physician for further orders.)
Step 4. Implementing the plan (or, “Who is going to fuss and why?”)
Implementing this plan requires “Buy-in” from the admitting services. This can occur by going through the Medical Executive Committee of the hospital or by establishing admitting agreements with every service. Emphasize that this plan could improve the work flow of admitting physicians by allowing them to see stable patients on the floor at their leisure instead of being repeatedly pestered by the ED to “come see your patient.”
Who is going to Fuss?
The answer to “Who is going to fuss?” is easy; the admitting physicians. Suddenly a patient who was going to be the “ED’s problem” for the next several hours now becomes their problem. However, this is not the argument they will choose to make. Instead you will hear;
Complaint # 1. “The ED will send patients upstairs who are too sick to leave the ED without me seeing them first”
While this would be a rare circumstance, there may be a kernel of truth in this argument. For that reason, it is useful to have a checklist of exclusion criteria to make sure that unstable patients do not go to an inpatient floor to languish without a physician in attendance. See Addendum B.
Complaint # 2. “The ED will admit patients who are not sick enough to be in the hospital.”
There have been a variety of studies from multiple eras in different countries that have looked at the question, “how good is an emergency physician in predicting the need for admission?” The answer is, “Really good.” Certainly we are correct more than 95% of the time. Either the admitting physician agrees with the EDs assessment of the need to admit, or if the admitting physician sends the patient home, the patient shows up for admission the next day (or their name shows up at the weekly M&M conference).
Still, if the emergency physician places a “borderline” admission in observation status, the hospital still gets paid even if the admitting physician discharges them several hours later. (In reality, such quick discharges almost never occur).
Complaint # 3. “Getting stat lab or x-ray is much easier in the ED than it is on the floor.”
This can be true. But the answer is not to increase the burden on the ED. The hospital’s lab and radiology departments must step up to the plate. Obtain a “Direct Admissions” agreement from both the lab and x-ray to expedite studies in patients who are “bunny hopped” to the floor. It may help if Information Services establishes an order code for direct admissions so that these patients receive priority studies (and so the process can be audited).
Complaint # 4. “I haven’t even seen this patient yet. How can I write orders?”
This is where the holding orders come into play. See Addendum C
Complaint # 5. This is from the emergency physicians; “I don’t want to write admission orders. That will only increase my liability in a malpractice suit.”
These holding or “bridging orders” are just that, simple orders regarding activity, diet, etc. that are in effect for a short period (usually 2 hours or less) until the admission orders are written by the admitting physician. They are implemented only in stable patients (see exclusionary checklist) and it must be very clear that additional orders and notifications regarding patient condition fall to the admitting physician (and not the emergency physician). Plus, any emergency physician who thinks they are immune from liability because they avoid writing holding orders needs a psychiatric evaluation.
Final Step. Process improvement.
To ensure continued cooperation with the admitting services, establish a complaint process by which admitting physicians can provide feedback to the ED when there are problems. Any violation of the Direct Admissions Agreement should be investigated, and when problems are identified, fixed.





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